Allstate Exteriors
The Claims Coordinator is responsible for, but not limited to processing all sales to ensure our clients receive an amazing experience and the job process is completed successfully within the given timeline.
The Claims Coordinator is responsible for overseeing customer accounts and making the necessary actions to move the account along within the sales and insurance processes.
A motivated professional who is comfortable with change in a growing business environment.
Experienced in handling a large volume of customer accounts and comfortable with implementing new processes.
A quick learner and able to work independently with little to no supervision but comfortable with asking questions.
Task oriented individual who is organized, detail-oriented, and good with numbers.
About usAllstate Exteriors is a family owned and operated business providing a range of roofing, siding, and gutter services throughout Ohio and Florida.
With our commitment to quality workmanship and customer satisfaction, we have built a reputation as a trusted provider of home exteriors solutions.
We don't just install roofs, we help change the lives of families we serve.
Responsibilities:
Audit CRM client files for accuracy and organizationReview contractual documents for compliance and accuracyCreate and update customer work agreements/budgetsReport discrepancies and execute change orders when necessaryCommunicate all account updates with Sales Professional and applicable administrative staffCoordinate with Sales Professional to move clients through the insurance process in an efficient and timely mannerCoordinate with Sales Team to move clients through the contractual process in an efficient and timely mannerSubmit claims documents to client insurance companiesCommunicate with insurance companies/supplementing company daily regarding client requests, inspections, claim status, and release of fundsMaintain a professional working relationship with insurance adjusters and claims representativesTrack updates from insurance companies and notate in CRMUpdate CRM contact and departmental statusesMonitor customer account timelines and communicate upcoming deadlinesFinalize customer work agreements and budgetsBuild/Update database of mortgage partners and keep records of all requirements and required documentationBuild/Update database of insurance companies and keep records of all requirements and required documentationAssist with administrative duties and tasks and/or projects as assigned by the department headIn this role you will use Estimating and Satellite measurement tools, create/review the scope of work, and work closely with the insurance company/supplement company to complete the account properly, on time, in scope, and on budget.
Requires a proven track record of successful negotiation & communication skills.
Qualifications/Requirements:
Must have at least two years of office-based experience in sales, customer services, account processing, or related fieldMust exhibit excellent verbal and written communication skillsMust exhibit excellent mathematical skillsMust be proficient in Microsoft Office Suites and/or Google Suite products specifically spreadsheets and word processorMust have strong organizational and data processing skillsMust have knowledge of clerical and accounting practices and proceduresMust have an exceptional attention to detailAttributes:
Excellence verbal and written communication skillsProven demonstrated project management experienceUnderstanding of role impact on overhead and profitProven ability to collaborate with colleagues and peers to achieve common goalsDemonstrated empathy for individuals having experienced significant damage to their home and/or propertyWell-honed negotiation skills, able to deliver critical and difficult messagesDedication to the excellence in the care of customers, vendors, partners, and colleaguesJob Type:
Full-timeSalary:
$16.
00 - $18.
00 per hour
Benefits:
Medical, Dental, Vision insuranceSupplemental insurance options401kPaid time offAbout the Company:
Allstate Exteriors.
Estimated Salary: $20 to $28 per hour based on qualifications.
The Claims Coordinator is responsible for overseeing customer accounts and making the necessary actions to move the account along within the sales and insurance processes.
A motivated professional who is comfortable with change in a growing business environment.
Experienced in handling a large volume of customer accounts and comfortable with implementing new processes.
A quick learner and able to work independently with little to no supervision but comfortable with asking questions.
Task oriented individual who is organized, detail-oriented, and good with numbers.
About usAllstate Exteriors is a family owned and operated business providing a range of roofing, siding, and gutter services throughout Ohio and Florida.
With our commitment to quality workmanship and customer satisfaction, we have built a reputation as a trusted provider of home exteriors solutions.
We don't just install roofs, we help change the lives of families we serve.
Responsibilities:
Audit CRM client files for accuracy and organizationReview contractual documents for compliance and accuracyCreate and update customer work agreements/budgetsReport discrepancies and execute change orders when necessaryCommunicate all account updates with Sales Professional and applicable administrative staffCoordinate with Sales Professional to move clients through the insurance process in an efficient and timely mannerCoordinate with Sales Team to move clients through the contractual process in an efficient and timely mannerSubmit claims documents to client insurance companiesCommunicate with insurance companies/supplementing company daily regarding client requests, inspections, claim status, and release of fundsMaintain a professional working relationship with insurance adjusters and claims representativesTrack updates from insurance companies and notate in CRMUpdate CRM contact and departmental statusesMonitor customer account timelines and communicate upcoming deadlinesFinalize customer work agreements and budgetsBuild/Update database of mortgage partners and keep records of all requirements and required documentationBuild/Update database of insurance companies and keep records of all requirements and required documentationAssist with administrative duties and tasks and/or projects as assigned by the department headIn this role you will use Estimating and Satellite measurement tools, create/review the scope of work, and work closely with the insurance company/supplement company to complete the account properly, on time, in scope, and on budget.
Requires a proven track record of successful negotiation & communication skills.
Qualifications/Requirements:
Must have at least two years of office-based experience in sales, customer services, account processing, or related fieldMust exhibit excellent verbal and written communication skillsMust exhibit excellent mathematical skillsMust be proficient in Microsoft Office Suites and/or Google Suite products specifically spreadsheets and word processorMust have strong organizational and data processing skillsMust have knowledge of clerical and accounting practices and proceduresMust have an exceptional attention to detailAttributes:
Excellence verbal and written communication skillsProven demonstrated project management experienceUnderstanding of role impact on overhead and profitProven ability to collaborate with colleagues and peers to achieve common goalsDemonstrated empathy for individuals having experienced significant damage to their home and/or propertyWell-honed negotiation skills, able to deliver critical and difficult messagesDedication to the excellence in the care of customers, vendors, partners, and colleaguesJob Type:
Full-timeSalary:
$16.
00 - $18.
00 per hour
Benefits:
Medical, Dental, Vision insuranceSupplemental insurance options401kPaid time offAbout the Company:
Allstate Exteriors.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
